Frequently Asked Questions

When will my order ship?

Most orders will ship within 48hrs unless the item is custom made, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Where do you ship to?

At the present moment we ship to US residents only

What forms of payment do you accept?

We accept credit cards and debit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

What is your return policy?

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship within 7 days of receipt. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. Please email customer support to initiate a return. Returns and exchanges will not be accepted without prior authorization.